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BS ISO 10004:2018 | British Standards

Standards Shop | ICS 03 | ICS 03.120 |  ICS 03.120.10

03.120.10 Quality management and quality assurance

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

BS ISO 10004:2018

Quality management. Customer satisfaction. Guidelines for monitoring and measuring


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ISBN: 9780580982606

Keywords:
Performance testing, Measurement, Quality assurance systems, Management, Market research, Data acquisition, Consumers, Quality management, Consumer-supplier relations, Surveys, PDF
Publication Date19 Jul 2018
Product SKU30359430
ISBN9780580982606
BSI CodeBS ISO 10004:2018
No. of pages46
ReplacesBS ISO 10004:2012
PublisherBritish Standards Institution
Identical National Standard to:
  • ISO 10004:2018




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