BS ISO 10004:2018 | British Standards

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03.120.10 Quality management and quality assurance

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

BS ISO 10004:2018

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

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Overview
Standard Details
Related Standards

ISBN: 9780580982606

Keywords:
Performance testing, Measurement, Quality assurance systems, Management, Market research, Data acquisition, Consumers, Quality management, Consumer-supplier relations, Surveys, PDF

Publication Date	19 Jul 2018
Product SKU	30359430
ISBN	9780580982606
BSI Code	BS ISO 10004:2018
No. of pages	46
Replaces	BS ISO 10004:2012
Publisher	British Standards Institution

Identical National Standard to:

ISO 10004:2018

BS ISO 10004:2018 | British Standards

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