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BS ISO 10003:2018 | British Standards

Standards Shop | ICS 03 | ICS 03.120 |  ICS 03.120.10

03.120.10 Quality management and quality assurance

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

BS ISO 10003:2018

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations


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ISBN: 9780580982590

Keywords:
Quality assurance systems, Quality management, Consumer-supplier relations, Information, Contracts, Delivery, Consumer protection, Civil law, After-sales services, Consumers, Management, Personnel, PDF
Publication Date20 Jul 2018
Product SKU30359427
ISBN9780580982590
BSI CodeBS ISO 10003:2018
No. of pages48
ReplacesBS ISO 10003:2007
PublisherBritish Standards Institution
Identical National Standard to:
  • ISO 10003:2018




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