BS ISO 10002:2018 | British Standards

Standards Shop | ICS 03 | ICS 03.120 | ICS 03.120.10

03.120.10 Quality management and quality assurance

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

BS ISO 10002:2018

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Buy a printed copy from us with a 10% discount, or follow the link to purchase a PDF on the BSI website.

BSI Price (PDF/Printed): £244.00
Our Price (Printed only): £219.60

ISBN: 9780580982583

Keywords:
Planning, Quality assurance systems, Production management, Data acquisition, Design, Consumer-supplier relations, Documents, Personnel, Quality auditing, Organization and methods, Policy, Consumer protection, Performance, Quality management, Management, PDF

Publication Date	18 Jul 2018
Product SKU	30359424
ISBN	9780580982583
BSI Code	BS ISO 10002:2018
No. of pages	42
Replaces	BS ISO 10002:2014
Publisher	British Standards Institution

Identical National Standard to:

ISO 10002:2018

BS ISO 10002:2018 | British Standards

Popular Topics