BS EN 14012:2019 | British Standards

Postal services. Quality of service. Complaints handling principles

BS EN 14012:2019

Postal services. Quality of service. Complaints handling principles

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Overview
Standard Details
Related Standards

ISBN: 9780539009682

Keywords:
Consumers, Quality auditing, Quality control, Consumer-supplier relations, Postal services, Management techniques, PDF

Publication Date	04 Oct 2019
Product SKU	30377467
ISBN	9780539009682
BSI Code	BS EN 14012:2019
No. of pages	60
Replaces	BS EN 14012:2008
Publisher	British Standards Institution

Identical National Standard to:

EN 14012

BS EN 14012:2019 | British Standards

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