Code of practice for customer service
Buy a printed copy from us with a 10% discount, or follow the link to purchase a PDF on the BSI website.
BSI Price (PDF/Printed): £220.00
Our Price (Printed only): £198.00
ISBN: 9780539122329
Keywords:
Delivery, Information exchange, Personnel, After-sales services, Commercial documents, Quality auditing, Consumer-supplier relations, Management, Ordering, Consumers, Quality management, Performance, Selling, PDF
| Publication Date | 29 Apr 2020 |
|---|
| Product SKU | 30406800 |
|---|
| ISBN | 9780539122329 |
|---|
| BSI Code | BS 8477:2014+A1:2020 |
|---|
| No. of pages | 30 |
|---|
| Replaces | BS 8477:2007 |
|---|
| Amends | BS 8477:2014 |
|---|
| Publisher | British Standards Institution |
|---|
