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BS 8477:2014+A1:2020 | British Standards

Standards Shop | ICS 03 | ICS 03.080 |  ICS 03.080.30

03.080.30 Services for consumers

Code of practice for customer service

Code of practice for customer service




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ISBN: 9780539122329

Keywords:
Delivery, Information exchange, Personnel, After-sales services, Commercial documents, Quality auditing, Consumer-supplier relations, Management, Ordering, Consumers, Quality management, Performance, Selling, PDF
Publication Date29 Apr 2020
Product SKU30406800
ISBN9780539122329
BSI CodeBS 8477:2014+A1:2020
No. of pages30
ReplacesBS 8477:2007
AmendsBS 8477:2014
PublisherBritish Standards Institution




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