Inclusive service provision. Requirements for identifying and responding to consumer vulnerability
BS 18477:2010
Inclusive service provision. Requirements for identifying and responding to consumer vulnerability
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ISBN: 9780580699726
Keywords:
Marketing, Consumer-supplier relations, Old people, Handicapped people, Commerce, Management, People, Disabled people, Consumers, Service contracts, Enterprises, Deprived people, Information, Social responsibility, Organizations, Consumer protection, PDF
Publication Date | 30 Nov 2010 |
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Product SKU | 30213909 |
ISBN | 9780580699726 |
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BSI Code | BS 18477:2010 |
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No. of pages | 40 |
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Publisher | British Standards Institution |